Best Remote Control Software for Small Business in 2026

TeamViewer is the best-known remote control tool, and that familiarity helps when supporting clients who have seen it before. It supports Windows, Mac, Linux, mobile and many other platforms, with attended and unattended access in the same product. Session controls include file transfer, chat, multi-monitor support and recording, which suit formal support work. For a small business that supports many outside clients, that breadth reduces the need for a second tool.

Price is the main drawback. Business plans start higher than Zoho Assist or Splashtop, and costs rise with seats and devices. The free personal tier is not a business licence, and commercial use on a personal account can be flagged and blocked. TeamViewer fits best when client trust, compliance features and broad platform support justify the higher monthly cost.

AnyDesk is known for quick, low-latency sessions, which matter when supporting a client on a slow connection or an older machine. The app is small, starts fast and needs little setup on the remote side, so a support call can begin in minutes. Features include unattended access, file transfer, session recording and address book management for regular clients. That mix suits small IT teams that value speed over a large management suite.

Pricing needs care. AnyDesk moved to a connection-based model in late 2025, and prices vary by region, so older price lists may not match the current quote. Check the current plan on the vendor site and confirm what counts as a connection before committing. For pure session speed, AnyDesk remains a strong pick, but buyers should get the full price in writing first.

Splashtop splits its range into Business Access for reaching your own computers and SOS for supporting other people's computers. That split helps small businesses buy only the product they need, rather than a single bundle with unused features. Session quality is strong for office work, with multi-monitor support, file transfer and chat. For a team of two to six technicians, Splashtop often costs less than TeamViewer for similar daily support work.

The product range can confuse new buyers. Business Access and SOS have different prices and limits, and some features sit on higher tiers, so the plan page should be read carefully. A free trial helps test session quality on the team's real machines before paying. For value-focused small teams, Splashtop is our pick for most support work.

Zoho Assist is a natural fit for a small support desk, especially one already using Zoho apps. The free plan covers one technician and five unattended computers, which is enough for a very small business to start. Paid plans start at 10 dollars per technician per month, with attended and unattended support, file transfer, multi-monitor support and session reports. Integration with Zoho Desk links support tickets to remote sessions, which saves time on follow-up.

Scale is the limit. Zoho Assist works well for small teams, but larger MSPs with many clients may prefer the deeper fleet tools in ScreenConnect or TeamViewer. Some reporting and customisation features also sit on higher tiers. For a small business that wants a low-cost, tidy support tool, Zoho Assist is hard to beat.

ConnectWise ScreenConnect, formerly known as ConnectWise Control, is a favourite with MSPs and IT departments. It offers attended support, unattended access, file transfer, chat and session auditing, with a free option for a single technician and a small number of access agents. That free start helps a solo technician test the product on real clients before paying. Paid plans charge per concurrent technician, which suits teams whose technicians do not all work at the same time.

The interface is more technical than Zoho Assist or Chrome Remote Desktop, and setup takes longer for a first-time user. Pricing also needs planning, since peak periods with several technicians online at once need more licences. For growing IT teams that need control, auditing and unattended access across many clients, ScreenConnect is a strong long-term pick.

RemotePC prices by computer rather than by technician, which suits a business owner who wants to reach a few office machines from home. Setup is simple, with always-on access, file transfer, remote printing and multi-monitor support. The annual price for a small set of computers is lower than most per-technician plans, which makes it a good pick for a single office or a small shop. A short free trial lets owners test access from home before paying.

Support work is not its strongest area. RemotePC is built for access to your own machines, not for running a helpdesk with many outside clients. Session tools are simpler than those in Zoho Assist or ScreenConnect. Check the renewal price too, since first-year discounts can rise in year two. For cheap unattended access to your own computers, RemotePC is the value pick.

RealVNC Connect is based on the VNC remote access standard, and it runs on Windows, Mac, Linux and Raspberry Pi devices. That cross-platform range helps small businesses with mixed fleets, including older machines and small Linux boxes. The client is lightweight, sessions are stable for office work, and the Lite plan covers a small number of devices for personal use. Paid plans start at 8.25 dollars per month and add team management and cloud connectivity.

The interface feels dated beside TeamViewer or Splashtop, and some modern support features need higher tiers. RealVNC Connect is not the best helpdesk tool for outside clients, but it is a solid choice for reaching your own mixed fleet. For Raspberry Pi and Linux-heavy setups, it remains one of the most practical options.

Chrome Remote Desktop is the simplest free option for reaching your own computers. Setup needs only a Google account and the Chrome browser, with a PIN for unattended access. It works on Windows, Mac, Linux and ChromeOS, and the mobile app covers phones and tablets. For a sole trader who needs to reach an office PC from home, it costs nothing and takes minutes to set up.

Business support features are missing. There is no ticketing, no session audit trail, no chat built for helpdesk work and only basic file transfer. That makes Chrome Remote Desktop a poor fit for client support at scale. Use it for personal access to your own machines, and move to Zoho Assist or Splashtop when client support becomes a regular job.