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best social listening software

Best Social Listening Software in 2026

Best Social Listening Software in 2026
Brandwatch logo
Our #1Brandwatch

large brands and research teams · Pricing starts at: See website

Open brandwatch.com
Sprout Social logo
Close secondSprout Social
Visit
Brand24 logo
Also solidBrand24
Visit

Key takeaways

  • Brandwatch, Talkwalker, and Meltwater suit large teams with high mention volume, while Brand24 and Awario suit smaller budgets.
  • Sprout Social and Hootsuite make sense when listening must sit next to publishing and replies, not in a separate tool.
  • Check mention limits, language coverage, and whether listening is included or sold as an add-on before you compare prices.
  • Sentiment is an estimate, not a fact, so test it on your own brand terms before you report it to stakeholders.

Quick comparison

PickGreat forPricing starts atFree tier
Brandwatchlarge brands and research teamsSee websiteNoVisit
Sprout Socialsocial teams that also publish and replySee websiteFree trialVisit
Brand24small and mid-sized brands$199 per monthFree trialVisit
MeltwaterPR and media teamsSee websiteNoVisit
Talkwalkerglobal brands and visual listeningSee websiteNoVisit
Mentionmid-market listening teamsSee websiteFree trialVisit
Awariobudget conscious solo users and startups$29 per monthFree trialVisit
Hootsuiteteams that publish and listen in one placeSee websiteFree trialVisit

The best social listening tools

We compared 8 social listening tools on features, pricing, free tiers, and fit for different users. The list below covers free tools, paid suites, and specialist options, so you can shortlist by job first and by price second.

Brandwatch logo
#1

Brandwatch

Great for: large brands and research teams

Open brandwatch.com
Pricing starts atSee website
Free tierNo
Brandwatch website
brandwatch.com homepage

Brandwatch is a consumer intelligence platform for large brands and research teams. It draws on a long archive of social posts, so research teams can track trends and audiences over time, not only today. We placed it here because it fits large brands and research teams more directly than a general tool that covers the same area only in passing. It runs on web, so most readers can try it on the device they already use.

Starting price is see website, and the free plan status is no. If you are testing this category, start with the free option or the lowest paid tier and check whether the limits on contract scope match your real workload. Paid tiers usually add more capacity, team controls, or longer history, so the upgrade decision should follow a week or two of real use, not a feature list alone.

Why it made the list
  • Very large historical social data archive
  • AI insights and custom classifiers
  • Image and audience analysis
Keep in mind
  • Enterprise pricing with a demo first
  • Needs trained users to get full value
Sprout Social logo
#2

Sprout Social

Great for: social teams that also publish and reply

Open sproutsocial.com
Pricing starts atSee website
Free tierFree trial
Sprout Social website
sproutsocial.com homepage

Sprout Social is a social management suite with listening for social teams that also publish and reply. It links listening to publishing and replies, so a mention found in listening can be answered in the same workspace. We placed it here because it fits social teams that also publish and reply more directly than a general tool that covers the same area only in passing. It runs on web, iOS, and Android, so most readers can try it on the device they already use.

Starting price is see website, and the free plan status is free trial. If you are testing this category, start with the free option or the lowest paid tier and check whether the limits on listening add-on price match your real workload. Paid tiers usually add more capacity, team controls, or longer history, so the upgrade decision should follow a week or two of real use, not a feature list alone.

Why it made the list
  • Unified inbox for replies and mentions
  • Listening add-on with trend and sentiment views
  • Strong reporting for stakeholders
Keep in mind
  • Listening is an add-on, not in base plans
  • Per seat pricing adds up for larger teams
Brand24 logo
#3

Brand24

Great for: small and mid-sized brands

Open brand24.com
Pricing starts at$199 per month
Free tierFree trial
Brand24 website
brand24.com homepage

Brand24 is a brand monitoring tool for small and mid-sized brands. It tracks mentions and sentiment in one dashboard, with alerts when volume or sentiment shifts. We placed it here because it fits small and mid-sized brands more directly than a general tool that covers the same area only in passing. It runs on web, iOS, and Android, so most readers can try it on the device they already use.

Starting price is $199 per month, and the free plan status is free trial. If you are testing this category, start with the free option or the lowest paid tier and check whether the limits on monthly mention limits match your real workload. Paid tiers usually add more capacity, team controls, or longer history, so the upgrade decision should follow a week or two of real use, not a feature list alone.

Why it made the list
  • Mentions across social, news, blogs, and forums
  • AI sentiment and influencer scores
  • Quick setup with transparent pricing
Keep in mind
  • Entry plan mention limits run out fast for known brands
  • Enterprise depth is lower than Brandwatch
Meltwater logo
#4

Meltwater

Great for: PR and media teams

Open meltwater.com
Pricing starts atSee website
Free tierNo

Meltwater is a media intelligence platform for pr and media teams. It suits PR teams that need social mentions and news coverage in one place, with contacts for outreach. We placed it here because it fits pr and media teams more directly than a general tool that covers the same area only in passing. It runs on web, iOS, and Android, so most readers can try it on the device they already use.

Starting price is see website, and the free plan status is no. If you are testing this category, start with the free option or the lowest paid tier and check whether the limits on contract scope match your real workload. Paid tiers usually add more capacity, team controls, or longer history, so the upgrade decision should follow a week or two of real use, not a feature list alone.

Why it made the list
  • Social listening plus news, print, and broadcast monitoring
  • Journalist and media contact tools
  • Crisis and executive reporting
Keep in mind
  • Quote based enterprise pricing
  • Setup and onboarding take time
Talkwalker logo
#5

Talkwalker

Great for: global brands and visual listening

Open talkwalker.com
Pricing starts atSee website
Free tierNo

Talkwalker is a consumer intelligence platform for global brands and visual listening. It covers many sources and languages, and it can spot logos and images, not only text mentions. We placed it here because it fits global brands and visual listening more directly than a general tool that covers the same area only in passing. It runs on web, so most readers can try it on the device they already use.

Starting price is see website, and the free plan status is no. If you are testing this category, start with the free option or the lowest paid tier and check whether the limits on contract scope match your real workload. Paid tiers usually add more capacity, team controls, or longer history, so the upgrade decision should follow a week or two of real use, not a feature list alone.

Why it made the list
  • Wide source coverage across many languages
  • Image and video recognition
  • Strong crisis and trend dashboards
Keep in mind
  • Enterprise pricing with a demo first
  • Complex setup for smaller teams
Mention logo
#6

Mention

Great for: mid-market listening teams

Open mention.com
Pricing starts atSee website
Free tierFree trial

Mention is a monitoring tool for mid-market listening teams. It tracks brand, competitor, and industry mentions, with alerts that keep a team on top of spikes. We placed it here because it fits mid-market listening teams more directly than a general tool that covers the same area only in passing. It runs on web, iOS, and Android, so most readers can try it on the device they already use.

Starting price is see website, and the free plan status is free trial. If you are testing this category, start with the free option or the lowest paid tier and check whether the limits on plan limits match your real workload. Paid tiers usually add more capacity, team controls, or longer history, so the upgrade decision should follow a week or two of real use, not a feature list alone.

Why it made the list
  • Social and web monitoring in one dashboard
  • Unlimited users on its company plan
  • Alerts and reporting for teams
Keep in mind
  • Entry pricing is high for solo users
  • Some advanced analytics need higher tiers
Awario logo
#7

Awario

Great for: budget conscious solo users and startups

Open awario.com
Pricing starts at$29 per month
Free tierFree trial

Awario is an affordable listening tool for budget conscious solo users and startups. It gives small teams Boolean control over queries at a low price, which suits careful monitoring on a budget. We placed it here because it fits budget conscious solo users and startups more directly than a general tool that covers the same area only in passing. It runs on web, so most readers can try it on the device they already use.

Starting price is $29 per month, and the free plan status is free trial. If you are testing this category, start with the free option or the lowest paid tier and check whether the limits on monthly mention limits match your real workload. Paid tiers usually add more capacity, team controls, or longer history, so the upgrade decision should follow a week or two of real use, not a feature list alone.

Why it made the list
  • Own web crawler with Boolean search
  • Low entry price for listening
  • Lead generation from social mentions
Keep in mind
  • Interface is simpler than enterprise rivals
  • Sentiment accuracy needs manual tuning
Hootsuite logo
#8

Hootsuite

Great for: teams that publish and listen in one place

Open hootsuite.com
Pricing starts atSee website
Free tierFree trial

Hootsuite is a social management suite for teams that publish and listen in one place. It suits teams that already publish through Hootsuite, because listening, scheduling, and replies share one workflow. We placed it here because it fits teams that publish and listen in one place more directly than a general tool that covers the same area only in passing. It runs on web, iOS, and Android, so most readers can try it on the device they already use.

Starting price is see website, and the free plan status is free trial. If you are testing this category, start with the free option or the lowest paid tier and check whether the limits on plan tier match your real workload. Paid tiers usually add more capacity, team controls, or longer history, so the upgrade decision should follow a week or two of real use, not a feature list alone.

Why it made the list
  • Listening built in through Talkwalker data
  • Publishing, inbox, and analytics in one suite
  • Wide social network support
Keep in mind
  • Listening depth depends on the plan
  • Per seat costs rise for larger teams

How we picked these

We compared official feature pages, pricing pages, app store listings, and privacy policies for each social listening tool, and we checked public reviews for common complaints about limits and support. We kept only products that exist and work in October 2026 and that truly fit the topic, and we left out tools that only cover part of the job. Where we could not verify a price on the vendor site, we wrote See website rather than guessing.

We also weighed free tier value, not only headline price, because a free plan with usable limits can be the right choice for light use. Products that needed heavy setup for a basic job, or that hid their core feature behind an unclear add-on, ranked lower than simpler rivals with clear pricing.

Choosing the right social listening tools

Start with the question you need to answer. Brand tracking, crisis alerts, competitor research, and campaign measurement need different coverage and speed. A tool that is strong on social posts may be weak on news or forums, and a tool that is strong on history may be slow on live alerts. Write two or three real queries for your brand, your main competitor, and your industry, then run them in each trial.

Next, check the limits that drive cost. Mention caps, keyword counts, user seats, and historical data all change the price, and the cheapest headline plan can become costly once your volume is counted. Test sentiment on your own terms, because slang, sarcasm, and product names can skew automated scores. Also check which networks and languages are covered, since gaps there are hard to fix later.

Finally, plan who will act on the data. Listening only pays off when alerts reach the right person and replies happen in the same workflow. If your team already publishes in Sprout Social or Hootsuite, that integration may matter more than a deeper archive you will rarely query.

Frequently asked questions

What is the best social listening software for small business?

Brand24 and Awario are strong small business picks, because both offer transparent pricing and cover social and web mentions. Awario is cheaper, while Brand24 offers stronger sentiment and influencer features.

What are the best social listening tools for large brands?

Brandwatch and Talkwalker lead for large brands, because they offer deep historical data, wide language coverage, and image recognition. Meltwater is a strong pick when PR and news monitoring matter as much as social.

What is the best tool for social listening with publishing?

Sprout Social and Hootsuite are the best picks when listening must sit next to publishing and replies. Both let a team find a mention and respond without switching tools.

What is the best social media monitoring software for alerts?

A tool with fast alerts and clear sentiment views suits crisis monitoring best. Test alert speed in a trial with a real brand term, because published claims do not show how quickly a spike reaches your inbox.

Is free social listening enough?

Google Alerts can catch basic web mentions free, but it lacks social coverage, sentiment, and dashboards. For serious brand work, a paid listening tool is usually needed once mention volume grows.

Sources

  1. https://www.brandwatch.com
  2. https://sproutsocial.com
  3. https://brand24.com
  4. https://www.meltwater.com
  5. https://www.talkwalker.com
  6. https://mention.com
  7. https://awario.com
  8. https://www.hootsuite.com

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